what to expect
From the moment you arrive to when you leave, we want you to feel informed, comfortable, and never rushed.
How it works
your first appointment
A clear path from hello to a personalised plan.
Warm welcome
You'll be greeted at reception, offered a seat, and given time to settle before your appointment.
Medical history
We review your health, medications, and any concerns so treatment is safe and tailored to you.
Full examination
A thorough check of your teeth, gums, and bite — with X-rays if clinically needed.
Clear discussion
We explain findings in plain language and agree a plan that fits your goals and budget.
Designed around you
comfort first
Never rushed
Appointments are timed so there's space for questions, not a hurried look-over.
Honest advice
We only recommend what you need — with transparent fees before treatment begins.
Gentle approach
Ideal if you're nervous. Tell us what helps, and we'll go at your pace.
Written next steps
You leave knowing what happens next, including any follow-up visits.
Questions
frequently asked
How long is a first appointment? +
A new patient consultation typically takes up to about 30 minutes, depending on your needs and whether X-rays are required.
Will treatment start on the same day? +
Often the first visit focuses on assessment and planning. Simple treatments can sometimes start sooner if you prefer and time allows.
What if I'm anxious? +
Please tell us when you book. We're experienced with nervous patients and will explain each step before we begin.
Can I bring someone with me? +
Yes. You're welcome to bring a friend or family member for support.
